Simplifying IT Management with Flexible Managed Services
Your Trusted IT Partner, Ready to Enhance Your In-House Team
At SSD, we seamlessly extend your IT capabilities with expert managed services tailored to your business. Whether it’s 24/7 server management, remote monitoring, or proactive support, our customer-focused approach ensures that you have a technology partner committed to your success.
Our Managed Services Offer:
- Collaborates with your IT team to enhance their capabilities.
- Customizable management options for devices and service levels that fit your needs.
- Access to expert support in areas like network security, VOIP, access control, and more.
Service Tiers for Every Need:
Tier 1: Comprehensive Managed IT
Ideal for: Businesses seeking complete IT management with minimal internal involvement.
Price: $15,000+ per month
This top-tier service offers full-scale IT management, where we take complete responsibility for your entire IT infrastructure. Our team handles everything from daily operations to strategic planning, ensuring your systems are optimized, secure, and always available.
- Dedicated IT Team: A Client Services Manager and Technical Lead provide personalized, ongoing support.
- 24/7 Monitoring and Management: Continuous oversight of all IT systems to ensure peak performance and immediate response to any issues.
- Proactive Maintenance: Regular updates, patch management, and system optimizations without the need for client intervention.
- Strategic IT Planning: Quarterly business reviews and long-term IT strategy development to align with your business goals.
- Comprehensive Security and Compliance: End-to-end security management, including compliance with industry regulations.
- Unlimited Support: Priority access to our expert support team for any IT-related issues, with no additional fees.
Ready to hand over your IT management to experts? Schedule a Free Consultation today to discuss how we can fully manage and optimize your IT infrastructure.
Tier 2: Collaborative IT Partnership
Ideal for: Businesses that want a balance of internal control and external support.
Price: $5,000 – $8,000 per month
This mid-tier service provides a collaborative approach where we work closely with your internal IT team to manage and support your IT infrastructure. We take on the more complex or time-consuming tasks, allowing your team to focus on strategic initiatives.
- Shared Responsibility: We handle critical IT functions while your team manages day-to-day operations.
- Regular Performance Reviews: Monthly check-ins to review system performance and address potential issues.
- Support and Guidance: Access to our experts for advice and assistance with complex tasks or projects.
- Customized Service Packages: Choose specific services or devices for us to manage, tailored to your business needs.
- Proactive Monitoring: Ongoing monitoring with alerts for your team and our support, ensuring quick response times.
- Flexible Support: Access to additional support as needed, with discounted rates for more extensive services.
Looking for a partner to enhance your IT capabilities? Contact Us to explore how our collaborative approach can help you achieve your business goals.
Tier 3: Essential IT Support
Ideal for: Businesses that prefer to maintain control over their IT but need occasional expert assistance.
Price: $2,000 – 4,000 per month
This entry-level tier offers essential tools and support for businesses that manage most of their IT in-house but still require access to professional resources and advice.
- Self-Service Tools: Access to monitoring and alerting systems to keep track of your IT infrastructure.
- On-Demand Support: Pay-as-you-go access to our expert team for assistance with specific issues or projects.
- Basic Maintenance and Updates: We provide guidance on essential updates and maintenance tasks to keep your systems running smoothly.
- Knowledge Base Access: Get access to our comprehensive library of best practices, tutorials, and troubleshooting guides.
- Optional Add-Ons: Flexibility to add more services or support as your needs grow, without committing to a higher tier.
Want to keep control while getting expert support when needed? Get Started Now with our Essential IT Support plan and maintain peace of mind with professional backup.